SMS & WhatApp
SMS and WhatsApp in corporate and customer communication
SmartDialog is a new generation messaging platform for intelligent communication via various instant messaging channels. The most used and fastest growing messaging channels are currently SMS and WhatsApp.
The majority of global B2B and B2C messages, both manual and automated, are still delivered via SMS, despite the increase in the use of other channels such as WhatsApp. The rapid growth in the amount of SMS messaging is influenced, among other things, by automatic system integration solutions connected to cloud services.
With SMS, organizations have a reliable and cost-effective connection with their customers.
SMS messaging info
WhatsApp messaging info
Meta's Messenger channels and Google's RCS
SmartDialog’s Dialog service now supports not only SMS and WhatsApp, but also Facebook Messenger and Instagram Direct Messenger messages. The end users always initiate the chat conversations with these Meta channels.
Corporate communication will diversify and expand in the near future ever more, when RCS, the “next-generation SMS message channel” will be possible via the telecom operators and supported by SmartDialog.
Do you want more information about our services?
The trial ends automatically without any commitments! Check out the API documentation here.
