SmartDialog
SmartDialog is a new generation messaging platform, with you can make intelligent messaging services centrally and globally.
SmartDialog supports the messaging channels SMS, WhatsApp, and Meta’s instant message channels, with RCS on the way. Messages can be sent and received via the SMS gateway (SMS API) or SmartDialog’s user interface.
In addition to SMS gateway’s messaging, you can use SmartDialog to manage conversations with your customers, automate communications, send access codes and create customer satisfaction surveys.
All SmartDialog services are managed with a single web management interface, where you can manage your messaging services and usage rights, send and receive messages and view messaging statistics and logs.
A modern SMS gateway interface is used to manage A2P (app to person) messages. We also use modern and secure interfaces for other messaging channels, which are described in more detail in our Open API portal.
1-way messaging service
Reach your customers with 1-way SMS and WhatsApp messages
2-way messaging service
Receive SMS and WhatsApp messages from your customer and send back automatically a confirmation.
Dialog Service
Manage instant messaging conversations with your customers.
Code Service
Send campaign codes to reward your customers or the staff. E.g. R-kioski has a wide selection of R-lahjakoodi products.
Survey Services
Automatic opinion and NPS surveys via SMS messaging
Payment Service
Mobile payment is a easy option for consumers to pay for small one-time purchases securely and quickly directly on their mobile device.
Integrations
Connect SmartDialog’s messaging features with Microsoft Power Platform, MS Dynamics, Salesforce, HubSpot, Liana Cloud, Enreach and Zapier.
Messaging News
SmartDialog expands
SmartDialog expands with new messaging channels SmartDialog is a new […]
WhatsApp in customer communication
Instant messaging has become a part of our everyday activities. […]
